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Where
is the villa located?
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It is
located within the peaceful and tranquil
secure gated Heritage Greens community,
about a 20 minute drive east of Naples in
south west Florida. A perfect location to
explore Naples, Marco Island, the
Everglades, and the many fascinatingly
diverse attractions they have to offer
from beautiful beaches, resorts, shopping
and recreation to sweeping sawgrass
prairies and wetlands with flourishing
wildlife. Tampa and Miami International
Airports are approximately two and a half
hours away by car.
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What
facilities are there at Heritage
Greens?
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Guests
at the villa have the benefit of using the
facilities at Heritage Greens Community
Centre. These include a large communal
swimming pool, floodlit tennis courts,
gym, Arrowhead golf club (green fee
applicable), spa and jacuzzi, children's
activity apparatus, and volley ball
court.
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How
many does the villa sleep?
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The
maximum number of guests permitted is 11
due to Florida State Fire Regulations and
includes all people regardless of age or
size.
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What
is your policy on smoking and
pets?
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For
your comfort and safety neither are
permitted in the villa.
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Where's
the nearest shopping centres or grocery
stores?
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There
are two Publix supermarket stores both
within a mile of Heritage Greens and
Walmarts, a little further, is next to
MacDonalds.
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What
is provided and what do I need to
bring?
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The
villa is furnished and well equipped with
all modern amenities including kitchen
utensils, appliances, cutlery and
crockery, ice maker, and plastic pool side
items. Bed linen is provided as well as
bathroom and pool towels. There are two
hair dryers; an iron and ironing board
with washer and dryer in the utility room.
We do not provide dishwasher detergent,
washing powder, or toilet paper. The villa
has a music system and DVD player but no
discs.
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What
do you provide for very young
children?
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We
provide a high chair and cot, suitable for
children under 24 months. You can rent a
crib, toddler bed, booster chair seat, car
seat, stroller, swing, bouncer, gate etc.
locally - see our links page.
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Is
linen provided?
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Linen
is provided for the beds. Towels are
provided for the bathroom and pool. They
are not to be used as beach towels. Please
bring your own.
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Is
the pool heated?
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The
price is included in the rental rate. The
use of the pool is at your own
risk.
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Does
the villa have a telephone?
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The
villa has a telephone. All local calls and
select 0800 numbers to local attractions,
airlines and car rental companies are
free.
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Is
there air conditioning and
heat?
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Air
conditioning and heating is available in
the villa. For those very warm Florida
days and nights the air conditioning is
supplemented with ceiling fans.
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When
is the villa cleaned and
maintained?
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As the
villa is self-catering, the property is
cleaned before you arrive and after your
departure. If you require a 'mid-stay'
clean, that can be requested and is an
additional charge. The pool is checked and
cleaned every Thursday at 9.00 am. The
lanai doors are kept unlocked so you will
not need to be disturbed. The landscaped
gardens are maintained every Tuesday. Our
property management team are Bob & Ann
Spencer, telephone (239) 571 6365. They
are former Heritage Greens residents and
manage the property to the highest
standard.
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When
is the refuse/garbage
collected?
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Refuse/garbage
is collected twice a week, on Tuesdays and
Fridays. Please follow the example of your
neighbours and make sure the wheels are
facing the correct way. The refuse
collectors will not empty your bin if it
is facing the wrong way. Your bin may be
put out the night before it is due to be
emptied, but it must be stored away in the
garage once it has been emptied. There is
a $50 fine imposed by local authorities on
you if you leave it out.
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Is
there a local contact?
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Our
property management team are Bob & Ann
Spencer. They are local residents and can
be contacted on (239) 571 6365.
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Are
there any safety features in the
villa?
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Smoke
detectors are situated throughout the
property. There is also a fire
extinguisher. The house also has an alarm
system fitted, which includes an alarm on
the patio door to the pool to help
safeguard the younger members of your
family. Patio door alarm is set on
request. Please let us know if you require
this facility.
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Do
you offer any late availability or early
booking discounts?
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At
certain times we do offer reduced rates,
please enquire about your preferred dates
to see if we can offer a preferred
rate.
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Do
you offer a discount for long
stays?
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If you
want to stay longer than 2 weeks, we can
usually make your rental rate better and
offer a discount.
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How
does the Security Deposit
work?
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A
£500/$850 security is required which
will be refunded within 30 days of
departure subject to the terms and
conditions of rental.
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